Frequently Asked Questions
At Exotic Parrots Planet, we understand that choosing an exotic parrot—or even a parrot egg—is a major decision that comes with many questions. Your peace of mind matters to us, which is why we created this comprehensive FAQ page to guide you through every step of the purchasing process.
Whether you’re a first-time parrot owner or an experienced aviculturist, you’ll find helpful answers about health guarantees, shipping, care requirements, weaning, and more. If your question isn’t answered here, our team is always ready to assist.
Below are some of the most asked questions
Yes. All our parrots undergo professional veterinary checks and are disease-tested for PVD, ABV, PDD, PBFD, and Chlamydia psittaci. Health paperwork is provided with every bird.
Yes. All fully weaned birds come with a 7-day Health Guarantee that allows you to have the bird examined by a licensed avian veterinarian.
You may request a refund or exchange by submitting the veterinarian’s certificate within 24 hours to sales@exoticparrotsplanet.com.
Yes. We ship birds safely within the USA and to select countries worldwide, using temperature-controlled, secure methods that prioritize the bird’s comfort.
No. Because of their sensitivity and biological nature, fertile eggs cannot be returned, exchanged, or refunded once shipped.
Place the bird in its prepared cage and allow a full day of quiet adjustment. Provide fresh water, fruits/vegetables, and pellets or seeds immediately.
Yes. The majority of our baby parrots are hand-raised for optimal socialization and bonding. We also offer trained adult parrots.
We provide a wide range including African Greys, Macaws, Amazons, Cockatoos, Conures, Eclectus, Lorikeets, King Parrots, Pionus, Parrotlets, and more.
Our staff can guide you based on your experience, space, noise tolerance, and desired personality traits. Each species has unique needs.
Yes. We carry custom cages, incubators, feeding supplies, and educational books designed for the health and safety of your new companion.
A weaned bird consistently fills its own crop and maintains stable weight for at least two weeks. Most birds we sell are fully weaned.
In many cases, yes. Pickup availability varies by location. Contact us to schedule an appointment.
Birds are shipped in breathable, secure, temperature-regulated containers designed for minimal stress and maximum comfort.
Do you offer training or behavioral guidance?
We accept major credit cards, bank transfers, and secure online payments. Contact us if you need help completing your order.